Your Bryant Bank Debit and Credit Cards
Bryant Bank offers both EMV Chip Debit Cards and Credit Cards for our customers so that you can use your money the way you need it most. We also offer Instant Issue Debit Cards which means you receive your debit card in seconds when you open a new account. Maybe you’ve lost your debit card too? Just stop by your local branch and we’ll get a new one printed for you! We care about you and are here to make your life a little bit easier. Speaking of lost or stolen debit cards, our Card Management feature allows customers the ability to turn a debit card off or on, establish alerts and notifications, control how the card is used, and much more. This can be done at your fingertips through Bryant Bank Online and our Mobile Banking App.
Bryant Bank Debit Cards and the one-of-a-kind Houndstooth Card™ allow customers to enjoy the ease, convenience, and security they deserve. Customers have the opportunity to select from three different debit card styles as seen below as well as a unique Houndstooth Gift Card.
As a reminder, we encourage our customers to let us know when they use another banks’ ATM machine. We’ll reimburse fees you are charged, just send us your receipts within 120 days of the transaction and we’ll credit the account for the full amount.
Bryant Bank Fraud Alerts for Debit Cards
At Bryant Bank, we aspire to be legendary and to do that in the banking industry, we must do everything with exceptional ethics and integrity in mind. The safety of customer information and your money is a significant priority for us.
We offer a fraud alert messaging system that notifies our customers in a variety of ways such as text message, email, or by phone if there seems to be suspicious activity taking place with your debit card or account. You receive this for free as a valued Bryant Bank customer, however, we do ask that you continue to keep your personal contact information updated so that we have the correct information to contact you immediately if this situation does occur.
If you ever have any questions when receiving something from Bryant Bank or our Bryant Bank fraud alert messaging system, please contact your local banker or call 1-855-4BRYANT (1-855-427-9268).
Visa Account Updater Information
Visa Account Updater
Bryant Bank’s Visa® Debit Cards will automatically be enrolled in Visa Account Updater (VAU). VAU helps facilitate the transition to a new Bryant Bank Debit Card by minimizing interrupted recurring payments. The service will update the card number and expiration date on file with merchants participating in the Visa program.
You will not have to update your payment information with participating merchants when the following situations occur:
- Bryant Bank Visa Debit Card expires and is reissued
- Bryant Bank Visa Debit Card is lost or stolen
- Bryant Bank Visa Debit Card is compromised
As a Bryant Bank Visa cardholder, you will benefit from:
- Uninterrupted service with participating merchants
- No unnecessary communication for changes in your card
- Less declined authorizations for recurring payments
- Seamless account update process
Bryant Bank maintains our commitment to your personal information security. VAU is a free service offered for all Bryant Bank Visa Debit Card holders. Because not all merchants are enrolled in VAU, we recommend that you notify all recurring payment merchants of your new card information to ensure uninterrupted service.
If you have any questions or would like to opt-out of VAU, please contact your Bryant Banker.
Bryant Bank’s Visa® Debit Cards will automatically be enrolled in Visa Account Updater (VAU). Click above to read more.
Make Your Gift A WINNER!
The Houndstooth Visa Gift Card is the perfect gift for any occasion and is available exclusively to Bryant Bank Customers!
Choosing the right credit card is easier than ever. Whether you want to pay down balances faster, maximize cash back, earn rewards or begin building your credit history, we have the ideal card for you!
No matter which card you choose, you’ll enjoy important features like:
• Convenient and Flexible Purchasing Power. Accepted at millions of locations worldwide.
• Mobile purchasing capability for added convenience.
• Zero Fraud Liability.* You won’t be liable for fraudulent purchases when your card is lost or stolen.
• Cardmember Service available 24 hours a day/365 days per year.
• Plus much more!
*Elan Financial Services provides zero fraud liability for unauthorized transactions. Cardholder must notify Elan Financial Services promptly of any unauthorized use. Certain conditions and limitations may apply.
The creditor and issuer of these cards is Elan Financial Services, pursuant to separate licenses from Visa U.S.A. Inc., and Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Lost or Stolen Cards
To report a lost or stolen Debit Card:
Bryant Bank provides a few simple ways to report lost or stolen debit cards. For additional information and for help, please call your nearest Bryant Bank office and a banker will assist you.
To report a lost or stolen debit card during business hours, please call your nearest Bryant Bank branch and a banker will assist you. For after-hours assistance, please call the following number that is available 24 hours a day, 7 days a week: 1-888-297-3416.
You can also report a lost or stolen debit card through the Card Management feature of Bryant Bank Online or the Mobile Banking App. Please log into your online banking account, click the Card management tile on your Dashboard and select Report lost/stolen.
To report a lost or stolen Credit Card:
Contact ELAN Financial Services Cardmember Services today at 1-800-558-3424 for a consumer card holder and 1-866-552-8855 for a business card holder.
If your Bryant Bank credit card was issued prior to February 24, 2017:
Click here to access your account or Call 1-888-295-5540 for information about your card.
To report a lost / stolen Credit Card issued on or after June 2014 through First Bankcard, please call the following number that is available 24 hours a day, 7 days a week: 1-800-444-6938