Scam Alert & Helpful Tips
At Bryant Bank, we care about the security of your account and your personal information, and we will always do everything we can to help you keep it protected. We recently became aware of a text message scam and want to make sure you are aware of this scam to avoid falling victim to it. This scam involves sending text messages alerting you that your account has been restricted and that you’ll need to call a phone number to regain full access to your account. Once you call the provided number, the scammer will attempt to obtain sensitive information, such as your:
- Date of Birth
- Social Security Number
- Mother’s Maiden Name
- Card Account Number
- Card Expiration Date
- 3-Digit Security Code
If you receive suspicious communication that appears to be from Bryant Bank trying to persuade you to provide the type of personal information listed above, please call 1-855-4BRYANT or call your local branch to verify if it is legitimate.
Fraud Awareness and Education Are Key to Avoiding Scams
Regardless of the scenario, always proceed with caution and confirm requests are legitimate before responding to someone asking for personal information, money, or gift cards to resolve what might seem like – but really isn’t – an urgent situation, such as a block on your account or the threat of an arrest or other legal conscequence. Please be mindful that it is common for scammers to pose as a person you can trust, such as a family member, government official, banker, or a charity.
For more helpful tips on protecting your account, please visit our Fraud & Security page.
Have You Fallen Victim to a Scam?
If you think you may have fallen victim to a scam or that your personal information has been compromised, you can place a fraud alert with your credit bureau by contacting one of the major credit reporting agencies: Equifax: 1-800-685-1111, Experian – 1-888-397-3742, and TransUnion: 1-800-916-8800.
You can also visit
ftc.gov/scams to sign up for scam alerts, get information on the latest scams, and learn how to prevent yourself from falling victim to a scammer.