Forgot Password

If you have forgotten your password and are using a previously registered browser/device, you can use this form to reset it.

  1. Enter your Login ID and select submit
  2. Choose one of the contact methods on file for Secure Access Code delivery
  3. Enter the Secure Access Code you receive
  4. Enter and verify your new password

If you haven't previously registered your browser, encounter issues, or your account is locked out, please contact us at 1-855-4BRYANT (1-855-427-9268) to reset your password.

Security Awareness and System Management


Customer security and protection is Bryant Bank’s top priority. We are constantly exploring new ways to improve the security of our banking products and services. We’ve provided helpful security awareness tips below to educate you on the many ways to maintain a smart and safe banking experience. If you have any questions or concerns, please contact your nearest Bryant Bank branch and a Bryant Banker will gladly assist you. 


Your privacy and security are very important to Bryant Bank.  We will never contact you via email or text message requesting that you verify your Bryant Bank Online User ID and Password, Social Security Number, Debit Card, Credit Card, PINs, or other confidential personal or sensitive account information.  We recommend you do not share this information as it provides the recipient with the means to obtain access to your accounts.  If you believe you are a victim of fraud or the recipient of suspicious communication, please call us immediately at 1-855-4BRYANT (1-855-427-9268).  Please follow the links below to read our security and privacy policies. Terms of Use | Privacy | Security



Computer System Security


  • All computers and networks should be equipped with updated and reliable Antivirus, Malware, and Spyware detection software.
  • Set your antivirus software to automatically update to the newest version so the software’s list of viruses can stay current. The automatic update option can usually be found in the software’s configuration settings.
  • Use the antivirus, malware, and spyware software to scan emails.
  • Beware of unusual system performance, such as program failures, multiple browser window popups or random computer restarts, which could indicate that someone is attempting to take control over your computer or mobile device.
  • Keep your computer Operating System (OS) current.


User ID and Password Management


  • Keep login credentials (user ids, passwords and any security devices) confidential and in a safe place.
  • Do not store the credentials on your mobile device.
  • Do not keep written login and password information in any place where others can view or access (desk, kitchen, common areas).
  • Do not use “easy” passwords. Choose complex passwords. An example might be to use the first letters in a phrase or favorite saying. When possible, use a unique combination of upper case, lower case, numbers and special characters.
  • Change your password periodically.
  • Bryant Bank representatives will never ask for your login credentials.


Suspicious Websites, Emails, Advertisements or Pop-up Windows


  • Beware of suspicious emails from unknown addresses or someone unlikely to send an email, such as the IRS.
  • If you accidentally open a suspicious email, do not click on any of the links within the email.
  • If a suspicious email is opened and/or the links within the email are clicked, immediately contact an Information Technology employee/consultant to perform diagnostics and a virus scan.


General Best Practices


  • Check your account daily and utilize the “Alert” feature available with Bryant Bank’s Online Banking
  • Familiarize yourself with a local Information/Technology company/professional in case a problem occurs.
  • Always lock your workstation when it is unattended.
  • Do not leave an Internet or Mobile Banking session unattended for any period of time. Always sign out or logoff.
  • Contact Bryant Bank immediately if you suspect fraud or a breach of your account or systems


ID Theft


  • Shred all documents containing personal information.
  • Review Bank statements promptly and carefully.
  • Periodically check your credit report for any unusual changes.
  • Only divulge personal information to someone you are positive of their identity and only if you initiated the contact.




  • Protect ATM cards and PINS.
  • Report a lost or stolen card immediately. For more infomation:
  • Choose a PIN different from your address, telephone number, and date of birth.
  • Observe card readers, if they appear damaged or modified, don’t use them.


Lost or Stolen Credit Card? Click Here.

Lost or Stolen Debit Card? Click Here.


This is an application and more information for a Bryant Bank credit card issued by Elan Financial Services.

By clicking on the link below, you will leave the Bryant Bank website and enter a privately owned website created, operated and maintained by Elan Financial Services.

The information that this private business collects and maintains as a result of your visit to its website may differ from the information that Bryant Bank collects and maintains. (Refer to the Privacy Notice for privacy protections Bryant Bank provides to its customers.)

Bryant Bank recommends that you review Elan Financial Services information collection policy, terms and conditions, products, services, and privacy and security policies to fully understand its practices.