BRANCH CLOSURES:

Our branches remain open, but Bryant Bank lobbies currently have restricted access.  Our drive-thru lanes will remain open.  If you need to access your safe deposit box, please contact your local Bryant Banker for an appointment.  Please contact your Bryant Banker by phone or email for all other needs to determine the best course of action.  As always, we are committed to putting care into action for our customers and will work with you side-by-side during this time.

 

SAFE DEPOSIT BOX APPOINTMENTS:

At this time, only customers visiting their safe deposit box and vendors are able to come inside our lobby and will be required to wear a mask.  If you do not have a mask, please let your Bryant Banker know so that we can provide you a disposable mask.  We apologize for any inconvenience this may cause.

 

For more information, please call 1-855-4BRYANT

ECONOMIC IMPACT PAYMENTS (EIPs)

Many of you have heard about the stimulus payments that the federal government is disbursing, called the Economic Impact Payments (EIP).  The IRS is working to distribute these payments as soon as possible, with some payments deposited into bank accounts this week.  Knowing that there may be many questions, we are sharing a FAQ to help.  Your local Bryant Banker can also help answer questions that you may have!

SMALL BUSINESS RELIEF PROGRAMS

The toll that COVID-19 has taken and will continue to take on Alabama’s small businesses is unprecedented, but help is available through two main programs.   If  you are a small business owner looking for relief, please click the button below to learn more about the Economic Injury Disaster Loan and the SBA Paycheck Protection Program.  As an approved SBA Bank, your local Bryant Banker stands ready to help you!

Doing Good in the Challenging Times

We greatly appreciate the trust you have placed in Bryant Bank and care deeply about your safety which is why we are communicating with you out of an abundance of caution.  The World Health Organization (WHO) has officially 
declared COVID-19 as a pandemic
.

Below you will find information about COVID-19, precautionary steps that we are taking to keep customers, bankers, community members, and our locations healthy and safe while the novel coronavirus impacts the United States and beyond.

How We’re Handling COVID-19

Our Locations:

  • We have equipped all locations with hand sanitizing stations, sanitizing wipes for employees, and more.
  • We are taking steps to increase cleaning and sanitizing for all locations.

Our Bryant Bankers:

  • We are expanding our training and communication with Bryant Bankers and will follow the 
    Alabama Department of Public Health
    , WHO, and CDC guidelines to ensure that we are maximizing prevention and preparedness.  We are making necessary adjustments to our operations in response to this threat.
  • Bryant Bankers are encouraged to stay home if they have any flu-like symptoms (fever, cough, shortness of breath), to cough or sneeze in their elbow and dispose of tissues immediately after use.
  • Bryant Bankers are asked to wash hands frequently for a minimum of 20 seconds and to use hand sanitizer provided, especially after interaction with individuals and with money.
  • Please know that we will continue to provide unbeatable service, but we ask our customers and Bryant Bankers to be respectful of others’ personal space and minimize human contact such as handshakes and hugs.
  • Bryant Bankers are being encouraged to conduct phone calls or video conferencing with customers rather than meeting in person when possible.

Our Customers:

  • If you have traveled in the last 14 days to one of the countries listed by the 
    CDC as level-3 risk
    , please consider staying home to quarantine.
  • To reduce the traffic inside of our branches, please consider using technology and electronic banking in place of face-to-face interaction. Bryant Bank customers can manage deposits and transfers, monitor account activity, and pay bills with our online and mobile banking services.
  • You may also access your account through telephone banking. To locate your direct number, please click here.
  • The use of Apple Pay, Google Pay, Samsung Pay, and Fitbit Pay, where available, are safe and secure ways to pay and do not require the exchange of debit cards.  Learn more here.
  • Practice social distancing to slow the spread of illnesses like COVID-19 by limiting the amount of personal contact you have with others. Avoid crowds, adhere to 6-foot spacing in public and avoid handshakes and high-touch surfaces in public places.
  • Please enroll in e-statements for the electronic delivery of bank statements within your online banking account.

Additional COVID-19 information can be found by visiting the 
CDC website
.   We encourage you to familiarize yourself with these facts that come from sources that you can trust.

As we continue to gather information from Alabama Department of Public Health, WHO, and the CDC, and with our own preparedness, we are working diligently to provide you a safe environment to take care of your banking needs. If you have any questions at all, please contact your local Bryant Banker.  You may also call 1-855-4BRYANT.

Banking with Bryant Bank During the COVID-19 Pandemic

Please use this as a guide to help you understand how we can best serve you during this time.

To Update Contact Information (via the Mobile App and Desktop)

As we work diligently to keep our customers informed, it’s important to have current contact information on file.   To  ensure we can reach you by email with important COVID-19 updates, please verify your contact information through Bryant Bank Online or the Mobile Banking app by taking these steps:

  • Log in to your online banking account via the mobile app or on a desktop.
  • From the home screen, select Menu > Your Name (or My Profile in some cases) > Settings.
  • To update contact information, select your name at the top of the Settings screen.
  • Under Contact info within the Profile screen, select edit next to your email address to provide an updated email address.
  • This is where you can also update a phone number and physical address.

COVID-19 Ransomware Attack Awareness

A new ransomware campaign is targeting the government and healthcare sectors.  It manifests as an email posing as a COVID-19 meeting invitation.  As we continue to experience challenges during this time, it is important to be alert and cautious before clicking on any emails that you do not recognize.  Be aware that the current state of crisis presents new opportunities for exploitation.  If you are unsure of an email, confirm with the sender by another channel.   It’s important not to forward the email that you are questioning as well.

Community, State, and Federal Resources